Executive Services to the Travel and Tourism Industries Worldwide



1. Agreement
ISWISE will carry out and complete the work in accordance with the matters set out in the Letter of Agreement and any other agreed documentation subject to any subsequent variations agreed in writing between ISWISE and the client.

 2. Time and Attention
ISWISE will devote such time, attention and skill to the project as may be appropriate to execute and complete it. 

3. Fees and Expenses
Specific details of fees and expenses to be paid to ISWISE by the client will be agreed in writing between the parties. Our standard terms are for invoicing to take place at the end of a month for the days worked in a month. Unless otherwise stated all charges are payable within 7 days of issue of invoice.

 4. Confidentiality
ISWISE will keep confidential and not divulge any confidential information concerning or relating to the client’s business affairs and activities without the express authority in writing of the client.

 5. Reports
All reports, and other documents, prepared by ISWISE remain the property of ISWISE unless otherwise agreed in writing. The client shall be entitled to use any reports and documents produced by ISWISE only for the specific purposes agreed with ISWISE.

 6. Liability
ISWISE will present its reports, recommendations or other findings in good faith and will not be liable to the client for any losses arising or purportedly arising as a result of acting upon ISWISE’s recommendations or for any indirect or consequential loss including claims by third parties. If ISWISE makes any forecasts or gives any opinions no warranty is being given as to achievements. The achievement of any recommended aims will depend on the efforts of the client and the client’s staff and other factors.

 7. Notices
Any formal communications to ISWISE should be sent to its Apperley office and any formal communication to the client should be sent to the client’s address set out in the Letter of Agreement unless the client notifies ISWISE otherwise in writing. Formal communications should be sent by post or fax or be delivered by hand.

 8. Variations
The agreement between ISWISE and the client will only be varied if mutually agreed in writing.

 9. Arbitration
Any dispute between the parties shall be referred to a single arbitrator to be appointed jointly or, failing agreement between the parties, by the President of the Institute of Chartered Arbitrators on the application of either party. The arbitrator will have power to settle disputes in his absolute discretion and his determination shall be final except on a point of law.

 10. Law

The agreement between ISWISE and the client shall be governed by English Law.





ISWISE    43 Apperley Park, Apperley, Gloucestershire, GL19 4EB. 



Copyright ISWISE 2002 - 2020